Once you wake up to your actions, then you have no more excuses.
Whether you are a person who criticizes, struggles with contempt, defensiveness, or stonewalling. The first step in growth is to recognize the tendency. Awareness will always precede growth and change. Each of these tendencies brings its own unique destructive capacity to relationships. In order for us to get past them, we must first address, then step into the fear to challenge it. Criticism requires objectivity, contempt requires deeper listening, defensiveness requires vulnerability, and stonewalling requires that we return to the topic with the parties involved.
– Bill Johnson, Leadership Facilitator